CNN
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A major IT system outage has caused many flights to be delayed or cancelled around the world.
The Federal Aviation Administration (FAA) suspended all U.S. flights operated by United Airlines, Delta Airlines and American Airlines from early Friday morning, citing communications issues.
American Airlines has since confirmed it has resolved the issues affecting its operations, while Delta and United have resumed some flights.
“The FAA is closely monitoring a technical issue affecting U.S. airline IT systems,” an FAA statement posted to social media early Friday said. “Several airlines have requested the FAA’s assistance with grounding until the issue is resolved.”
As of 11 a.m. ET, 3,861 flights worldwide – or 3.61% of the total – had been canceled, according to data from analytics firm Cirium, causing chaos at airports around the world as passengers waited for updates.
Here are some of the major airlines and airports affected by the technical outage:
Affected Airlines and Airports
The situation is changing rapidly and passengers should check their flights directly with their airlines. Below are some of the airlines and airports where we are seeing the impact of the technology:
American Airlines, United Airlines and Delta Airlines are all affected and issued travel exemptions on Friday.
“Earlier this morning, a technical issue with a vendor affected multiple airlines, including American Airlines. As of 5:00 a.m. ET, we were able to safely resume operations and apologize to our customers for any inconvenience.” American Airlines He said in a statement to CNN.
delta and United The airline resumed some flights on Friday morning but warned that further disruptions were possible throughout the day.
Ultra low-cost airlines Sun Country, Allegiant Air, Frontier and Spirit Airlines The area was hit by chaos due to a power outage on Friday.
Southwest Airlines was not affected by the outage.
Toronto-based Porter Airlines The airline said it was canceling flights from Friday through noon ET due to an “extended outage in a third-party technology system that is impacting multiple industries around the world.”
Two low-cost airlines in Mexico City: Volaris and Viva Aero Buswas also affected.
Passengers passing through Los Angeles International Airport An airport spokesman told CNN the technical issues were causing numerous delays and cancellations.
in Hartsfield-Jackson Atlanta International Airport Andrew Gobeil, the airport’s director of public affairs, told CNN that some airlines serving customers were “dealing with some challenges” amid the ongoing global computer outage, but that operations at the airport were functioning.
in Dallas Fort Worth International Airport “We expect significant delays and cancellations throughout the day,” the airport said in a statement. “We ask passengers to check flight status with their airline before traveling to the airport. Please allow plenty of time as wait times may be long.”
Chicago O’Hare International Airport Due to the technical issues, passengers were advised to check flight status directly with their airlines. “Please allow extra time as queues and wait times may be long,” the company said.
John F. Kennedy International Airport Said: “The Port Authority is not affected by the ongoing global network outage, however some airlines are experiencing delays and cancellations. Please do not travel to the airport until your flight status is confirmed,” according to an airport post from X.
Charlotte Douglas International Airport Passengers were advised not to come to the airport “unless they have confirmed their flight information with their airline.”
Miami International Airport U.S. Customs and Border Protection operations have been affected nationwide, “so international passenger arrivals are currently being processed manually at a slower pace,” the agency said in a statement.
Binh Guan/Reuters
Passengers and airline pilots wait at Newark International Airport after United Airlines and other airlines grounded flights due to a global technical outage.
In the Asia Pacific region, AirAsiaCebu Pacific’s “core reservation and check-in system” was affected, forcing the airline to handle all processes manually.
Singapore AirlinesSingapore’s national carrier, Singapore Airlines, said its flights were not affected but that it was experiencing technical issues.
QantasAustralia’s national airline, Air Canada, was also affected by the IT outage and continued to operate with delays on Friday.
Taiwan Taoyuan International Airport It said several airlines at the airport were affected. Jetstar, Hong Kong Express, Jeju Air, Scoot The airport said everyone was relying on manual check-in.
Indira Gandhi International Airport, Delhi Six Indian airlines have also reported technical issues. Jaipur International Airport The company said the outage was affecting “flights across the country.”
Incheon International Airport in South Korea Said Air Premier, Easter Jet Several other airlines were also affected. Korean Air, The country’s major telecommunications carriers said they use Amazon Web Services (AWS) and were not affected.
Ezra Acayan/Getty Images
A long queue of passengers forms at the check-in counters at Ninoy Aquino International Airport in Manila, Philippines on July 19.
Dubai International Airport He said check-in procedures for some airlines had been affected but that “things have now returned to normal.”
London Gatwick Airport The company said it was “impacted by a global Microsoft issue” and that passengers might experience delays at check-in and security screening.
Berlin Airport in Germany The company said a “technical glitch” was causing delays to check-in.
Amsterdam Schiphol Airport It said a “global systems outage” was affecting “flights to and from Schiphol airport” and that the impact was “currently under investigation”. KLM The company said the power outage had made it “unable to handle flights.”
Edinburgh Airport in Scotland It said the suspension would mean “longer than normal waiting times at airports.”
Spanish Airports AuthorityAENA, which oversees the country’s airports including Madrid and Barcelona, said the outage “may cause delays” and that staff were working to resolve the problem. IberiaThe Spanish flag carrier told CNN that its systems were up and running again at 9:30 a.m. local time (3:30 a.m. Eastern), but added that there were still some delays.
Prague Airport The company said the issues were affecting its global check-in systems and causing flight delays.
Ryanair Ireland It also confirmed disruptions to airline networks and advised passengers to arrive at least three hours before their scheduled departure.
Air France, The country’s national airline said the IT issue was disrupting operations but that flights already in the air were not affected.
Turkish Airlines The airline said it was experiencing issues with ticketing, check-in and reservations. “Our teams are working diligently to resolve the issue,” the airline said.
Latin America
Panama base Copa Airlines In a post on Friday, X said it was one of several global airlines affected by a major third-party software outage that could cause delays to some flights. The airline urged passengers to “reach the airport at least four hours before departure.”
LATAMChilean airlines said on Friday that some flights “may experience delays” due to the global outage.