A message from Cover Genius following a new partnership agreement in the US and Canada.
By integrating with Cover Genius’ award-winning global distribution platform, XCover, Priceline customers can access a number of customer-centric features that enhance their travel insurance experience. After purchasing insurance, users can easily review policy details, access support, submit claims and receive instant payment for approved claims through their XCover account. Cover Genius’ hassle-free digital claims are backed by policies in 40+ languages, instant payment for approved claims in 90+ currencies and industry-leading post-claims Net Promoter Score.
“We’re excited to partner with Priceline to bring our customer-centric protection to their travelers,” said Angus MacDonald, CEO and co-founder of Cover Genius. “We avoid off-the-shelf offerings and build technology-driven solutions that constantly test and improve to deliver the best insurance experience possible. This creates meaningful customer touchpoints and drives more revenue for our partners. In fact, Priceline has seen an increase in uptake rates since they began working with us.”
“Our partnership with Cover Genius reinforces our commitment to revolutionizing travel with pioneering technology,” said Lucy Bueti, vice president of rental and ancillary products at Priceline. “Cover Genius’ flexible platform and extensive technology capabilities enable us to launch and continually improve our travel insurance products to ensure they meet our customers’ changing needs. With peace of mind knowing their trip is protected, our customers can focus on the moments that matter most while traveling.”
XCover Protection is available to millions of Priceline customers across the U.S. and Canada, with additional products and markets planned for the future.
