Priceline, a leading innovator in online travel, and Cover Genius, an insurtech for built-in protection, announced a new North American partnership to introduce enhanced travel protections for flights, hotels, rental cars and packages booked with Priceline.
The partnership aims to integrate Cover Genius’ award-winning global distribution platform, XCover, into Priceline’s services, providing customers with customer-centric capabilities that enhance their travel insurance experience.
After purchasing protection, users can easily review policy details, access support, submit claims, and receive instant payments for approved claims through their XCover account.
Cover Genius offers hassle-free digital claims with policies in over 40 languages, instant payouts in over 90 currencies, and industry-leading post-claims Net Promoter Score.
With the U.S. travel and tourism market expected to generate $198.7 billion in 2024, strong travel insurance offerings are crucial for brands looking to increase customer loyalty and protect their investments.
The choice of the world’s largest travel brands, Cover Genius offers an innovative approach to travel protection through a single API for multiple insurance lines, AI-powered recommendations that match the right policy to the right customer, UI testing capabilities that optimize as you grow, and access to a range of products, including CFAR, which is readily available in all 50 U.S. states and over 60 countries.
XCover Protection is available to millions of Priceline customers across the U.S. and Canada, with additional products and markets planned for the future.
“Our partnership with CoverGenius reinforces our commitment to revolutionize travel with pioneering technology,” said Lucy Bueti, vice president, rental and ancillary products, Priceline. “CoverGenius’ flexible platform and extensive technology capabilities enable us to launch and continually improve our travel insurance products to ensure they meet our customers’ changing needs. With peace of mind knowing their trip is protected, our customers can focus on the moments that matter most while traveling.”
“We’re excited to partner with Priceline to provide customer-centric protection for their travelers,” said Angus MacDonald, CEO and co-founder of Cover Genius. “We avoid off-the-shelf offerings and build technology-driven solutions that constantly test and improve to deliver the best insurance experience possible. This creates meaningful touchpoints with customers and drives more revenue for our partners. In fact, Priceline has seen an increase in uptake rates since working with us.”
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