For the 6th consecutive year, small businesses agree that Verizon Business Internet Service is the best, according to the 2024 J.D. Power U.S. Business Internet Satisfaction Study
NEW YORK, July 11, 2024 (GLOBE NEWSWIRE) — Small businesses run on connectivity: more than half of small businesses added or upgraded their business internet service last year in a recent Verizon Business survey. That’s why small business owners need a seamless business internet experience, and based on six key factors (performance and reliability; cost of service; communications; billing; digital account management; and customer service), they’ve named Verizon Business Small Business Internet #1 in customer satisfaction, according to the 2024 J.D. Power U.S. Business Internet Satisfaction Study.
This achievement, based on responses from more than 1,735 U.S. small businesses, defined as businesses with 1-19 employees, underscores Verizon Business’ commitment to customer experience.
“Verizon Business being ranked #1 in customer satisfaction for Small Business Internet by J.D. Power for the sixth consecutive year is an honor,” said Aparna Khurjekar, Chief Revenue Officer, Business Markets & SaaS, Verizon Business. “This recognition is a testament to our hard work and dedication to ensuring our customers thrive. Verizon Business is deeply committed to the SMB community and this is another milestone that shows we are doing what’s best for our customers.”
For more information about Verizon Small Business Internet Solutions, including Fios and Fixed Wireless Access, visit https://www.verizon.com/bisnis/produk/internet/.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed in 2000 and is one of the world’s leading providers of technology and communications services. Headquartered in New York City and present around the world, Verizon generated revenues of $134.0 billion in 2023. The company offers data, video, and voice services and solutions on its award-winning networks and platforms, meeting customer demand for mobility, reliable network connectivity, and security.
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