Health Net helps members during state of emergency
SACRAMENTO, California, July 4, 2024 /PRNewswire/ — In response to the governor Gavin Newsom declared a state of emergency Butte CountyHealth Net, one of the California Centene Corporation, which manages the most experienced health plans, is providing special assistance to members affected by the Thompson Fire. Health Net is committed to ensuring its members have uninterrupted access to essential prescription medications, critical Health Net information and health services.
Help with adaptation
Health Net members have access to the Managed Health Network (MHN) for coping support, including referrals to mental health counsellors, local services and telephone counselling. These services help members cope with grief, stress or trauma related to the Thompson Fire. MHN operates its crisis hotline 24 hours a day, seven days a week at 1-800-675-6110 (TTY: 711).
Video medical appointments
If members are unable to reach their primary care physician during a declared state of emergency, Health Net provides free access to telehealth services. To schedule an appointment, members can refer to their Health Net ID card for more information on accessing telehealth services. Members can also find this information by registering and logging in to HealthNet.com.
Information for healthcare providers
Physicians and nurse practitioners can call Health Net at 1-800-641-7761 for assistance with:
- Guidelines for the renewal of emergency orders.
- Approval escalation to reduce approval times.
- Approval of out-of-network treatments when network resources are not available.
Other important information
Depending on the length of time members require additional assistance, Health Net may take additional steps to ensure its members have access to necessary health services.
About Health Net
Founded in California More than 45 years ago, Health Net, a wholly owned subsidiary of Centene Corporation, believed that every person deserves a health safety net, regardless of age, income, employment status or current health. Today, we offer health plans to individuals, families, businesses of all sizes and those eligible for Medi-Cal or Medicare. With more than 90,000 of our network providers, Health Net serves more than three million members statewide. We also offer access to substance abuse programs, behavioral health services, employee assistance programs and managed health products related to prescription drugs. We make these health plans and services available through Health Net, LLC and its subsidiaries: Health Net of CaliforniaInc., Health Net Life Insurance Company and Health Net Community Solutions, Inc. These entities are wholly owned subsidiaries of Centene Corporation (NYSE: CNC), a leading healthcare company committed to transforming the health of the communities we serve, one person at a time. Health Net and Centene employ more than 5,700 people across California who work in one of the Talent Hub’s five regional offices. For more information, visit www.HealthNet.com.
SOURCE Health Network
